Pass Your CRA Exam: Study Guides & PDFs

Don’t Let the “Black Hole” of Federal Hiring Swallow Your Career.

If you’re applying for a role at a Tax Centre or anywhere in Canada, you know the stakes. One bad afternoon with the CRA Situational Judgement Test doesn’t just mean a “no”—it means a 180-day ban from re-applying. That’s six months of waiting at the kitchen table while someone else takes your seat.

At Complete Test Preparation Inc., we don’t do “corporate speak.” We do results. If you want to Pass Your CRA Exam:  Study Guides & PDFs are your best bet to beat the Korn Ferry logic and the CRA Writing Skills Exam Questions. We’ve spent years in the classroom and at the desk, hand-crafting tools that help you skip the “Year of Waiting” and get your security clearance started now.

Types of Tests Administered by CRA

CRA administers different  types of tests as part of its employment application process to assess the skills, knowledge, and abilities of candidates to ensure the selection of suitable and qualified individuals for the agency’s diverse range of roles.

Types of tests include:

• Standardized tests evaluate candidates’ proficiency in areas such as auditing level, auditing procedures, basic auditing principles, and formal education.
• Competency-based situational judgement tests  situational judgement tests assess competency in handling specific job-related situations.
• Competency-based behavioral and competency-based organizational tests  Competency-based behavioral and organizational questionnaires gauge candidates’ suitability for a position based on their behavioral patterns and organizational fit.

Online Tests

The CRA administers a number of online tests to assess the competencies and abilities of job applicants.

Online tests offered by the CRA include

Competency-based situational questionnaires, competency-based behavioral questionnaires, and competency-based organizational questionnaires. These tests are used to evaluate a candidate’s knowledge, skills, and behaviors in various job-related scenarios.

Competency-Based Situational Questionnaire (Situational Judgement)

The Competency-Based Situational Questionnaire assess five key areas necessary for success within the organization.   Situational judgement questions give a realistic scenario and and four choices to resolve the situation.  You are asked to choose the most effective response, or to rank the choices in order of effectiveness.

Situational Judgement Tests (SJT) generally cover the following areas in the given scenarios:

• Communication
• Being a Team Player
• Building Relationships
• Organization and Planning
• Focus on Customer
• Analytical and Creative Thinking

Example Scenario 

You have assigned your team some work with a tight deadline which unless met means that the company is going to incur huge losses.  You assign Jackie is to lead the team delivering the assignment. Two days before the deadline, Jackie shows up in your office and explains to you that it will not be possible to deliver the project on time because one of the team members failed to play his part. How are you going to handle the situation?

a. Quarrel with Jackie and blame the delay on her entirely as a team leader.
b. Brainstorm with her on what may be done to cover up the undone work.
c. Ensure that both Jackie and the employee get a salary cut.
d. Call a meeting and shame the entire team for failing.

Answer: B

What has happened in the past is hard to reverse and instead of wasting more time, a  good leader would first, work towards meeting the requirements. In this given scenario, the possibility of incurring losses would be blamed on you. The most correct thing to do therefore is to brainstorm with Jackie and the rest of the team on what may be done by each member to meet the deadline.

Choices A, C and D will lead to resentment against the company and yourself and would be bad for moral.  The object is to avoid loss and complete the project.

Situational Judgement Tests The Complete Guide

Practice Questions

 

 

CRA Skills Tests

The Canada Revenue Agency (CRA) uses Skills Tests to evaluate the specific abilities needed for different jobs.

Communication skills play a crucial role within the CRA, given the agency’s frequent interaction with taxpayers and the public. Skills Tests evaluate your ability to communicate ideas clearly, in writing and verbally, and communicate complex information effectively.

Korn Ferry Leadership Test

The Korn Ferry Leadership Test, also known as the Korn Ferry Assessment of Leadership Potential (KFALP), is a psychometric assessment tool that measures your leadership potential and capabilities.

This is a multiple-choice test.  The questions cover: 

• Problem-solving skills
• Decision-making abilities
• Communication skills
• Motivation
• Resilience
• Emotional intelligence

Korn Ferry Practice

Language Proficiency

The Canada Revenue Agency does not require specific language proficiency tests although they follow the guidelines in the Public Service Employment Act.  If you are applying for a position that requires both official languages, you may be required to provide proof. Common language tests used by the Canadian government include:

1. Canadian English Language Proficiency Index Program (CELPIP)

2. International English Language Testing System (IELTS)

3. Test d’évaluation de français pour le Canada (TEF Canada)

4. The Federal public service Second Language Evaluation test (SLE)

5. Test de connaissance du français pour le Canada (TCF Canada)

Please note that specific language requirements may vary depending on the job position and the level of bilingualism required.

Written by, Brian Stocker MA.,
Published by, Complete Test Preparation Inc.

Updated: Friday, April 24th, 2026
Published: Friday, August 11th, 2023