Border Services Officer Practice (OTEE)
- Posted by Brian Stocker
- Date March 27, 2020
- Comments 4 comments
What’s on the Test
The CBSA test includes:
-
- Reasoning and Analytical Thinking
- Prioritizing Tasks
- Client Service
- Writing
in addition to the written test, you must pass an interview, which will assess,
- How you deal with difficult situations
- Communication skills
- Decisiveness
- Professional judgement
- Values, integrity and ethics
Here is What’s on the Test
Reasoning and Analytical Thinking
Why Reasoning and Analytical Thinking is Important
Border Agents must have Top Decision Making Skills – Agents must make quick, informed decisions, using reasoning and analytical thinking skills toi evaluate documents, assess situations, or analyze information quickly.
Border Agents need Top Problem Solving Skills. CBSA Agents are confronted with complex problems everyday. Officers might have to determine the validity of documents, spotting and resolving discrepancies, as well as handling situations requiring comprehensive understanding of laws and regulations. Analytical thinking provides the foundation for effective problem-solving skills.
Risk Assessment is Part of the Job. As a CBSA officer, you will be assessing risk and determining threats, which may be related to individual cases or wider security issues.
Includes:
- Matching
- Sequences & Series
- Analogies
Reasoning and Analytical Thinking Practice
Number Series Practice and Tutorial
General Logic and IQ Extra Practice
Prioritzation
Prioritize your tasks as a border agent according to:
Urgent/Important: Requires immediate action due to security concerns.
Urgent/Not Important: Needs timely attention but does not impact broader security or operational duties.
Not urgent/Important: Important for records and accountability but can be addressed after urgent matters.
Not urgent/Important: Important for future planning but not immediately pressing.
Not urgent/Not Important: Neither immediate nor critical to current operational needs.
Practice
Client Service
Client Service are a type of Judgement questions where you are given a work-related scenario and then asked to choose the best response or action
Practice
Client Service Practice Questions
Situational Judgement Questions
Similar scenario based questions but in an admin and retail environment
Choose How You Want to Study
Option 1: The Full Experience (Best Value)
Online Course + Interactive Quiz
✅ Tutorials & Videos
✅ Hundreds of Interactive Questions
✅ Auto-timed Quizzes
✅ Includes Free Assessment
✅ Over 700 Questions
Start Course Now
Most popular choice
Option 2: Instant Access – PDF Download
Practice Workbook (PDF)
✅ Download immediately
✅ Print at home
✅ Searchable text
Download PDF
$24.99 – Instant Delivery
Option 3: Physical Book
Paperback Version
✅ Traditional study style
✅ Take notes in margins
✅ Shipped via Amazon
Buy on Amazon
Order via Amazon
Written Communication (WCPT)
Why Grammar and Punctuation is Important
Written Communication Proficiency Test (WCPT): Part of the OTEE includes a WCPT, which specifically tests grammar, punctuation, and reading comprehension.
Border agents daily write reports and other official documents. Grammar and punctuation are necessary for these documents to be understood correctly by other officers, judges, or legal professionals, who rely on them. Errors lead to misunderstandings, which in turn can have significant consequences.
The Written Communication Proficiency Test includes:
- Grammar
- Punctuation
- Reading Comprehension
Practice
English Usage – 15 questions
English Grammar – 20 questions
Punctuation – 12 questions
Reading Comprehension I – 20 questions
Reading Comprehension II – 8 questions
Written by, Brian Stocker MA.,
Published by, Complete Test Preparation Inc.
Updated:Sunday, December 14th, 2025
Published: Friday, March 27th, 2020
Complete Test Preparation Inc. is not affiliated with the Canadian Border Services, who are not involved in the production of, and do not endorse this page or product.
Got a Question? Email me anytime - Brian@test-preparation.ca
You may also like
Toolbox Math – Basic Math for Trades
Basic Math Practice Questions for Canadian Trades Trades Entrance Canada Trades Alberta Trades Skilled Trades Readiness
CELPIP Writing Prompts
The CELPIP writing evaluates your ability to communicate effectively in written English different tasks. Here are some sample CELPIP Writing prompts for writing an exmail. You are given a prompt and a scenario. Your email may be formal or informal, …
CCAT Vocabulary Practice – Grades 4 – 5
1. What is the definition of the word ‘polygon’? a. A curved line b. A straight line c. A closed plane figure with straight sides d. A round shape 2. Which term means to ‘depict or show something’? a. Represent …
4 Comments
more vocab plse!!!
helpful but I feel like could be more detailed. For someone like me who’s new to this kind of test, id like a better explanation and more tutorials. It’s a good start, but there’s room for improvement.
The questions are decent, but I think they oversimplify some aspects of the CBSA test. which could lead to a false sense of preparedness. I’d recommend supplementing this with more detailed study materials.
how im gonna appplay for this think to become amigration officer can u help me